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You enroll in the Article26 eLearning for a two-month period, where you'll experience:
Our "ITIL 4 Foundation Online Basic" training follows a scenario-based approach, offering a comprehensive grasp of the ITIL framework's structure and interconnections. You'll delve into the fundamentals of Service Management according to ITIL, explore the components of the Service Value System, understand the four dimensions of Service Management, and grasp the concepts of the Service Value Chain and ITIL Management Practices.
The ITIL 4 online training features scenario-based video chapters, providing several hours of immersive learning. Evaluation is conducted through an exam simulator, utilizing sample questions from the ITIL 4 Foundation exam. Supplementary learning materials, including audio files and whitepapers, are also at your disposal.
Upon the completion of the three-month period, your membership concludes automatically.
The online course covers various aspects related to IT Service Management. It includes modules on practical applications of IT Service Management, the ITIL Service Value System, fundamental concepts, guiding principles, and models of ITIL. The course delves into the operation of IT services and infrastructures, highlighting selected practices and processes according to ITIL standards. Additionally, it outlines ITIL training paths and qualifications, providing preparation for the internationally recognized ITIL Foundation Certificate in IT Service Management examination.
The short demo offers a glimpse into the ITIL4 Foundation training through a scenario-based approach. Meet Jake and Henri in their world by clicking the provided link.
The "ITIL Foundation" e-Learning course empowers you to:
This training is suited for professionals of all levels working in the IT sector, as well as anyone looking to gain a foundational understanding of the ITIL framework, such as:
The ITIL 4 Foundation Online examination is conducted through the online Proctor exam, scheduled based on an individual appointment:
A set of 40 multiple-choice questions needs to be addressed within a 60-minute timeframe. To successfully pass, a minimum of 26 questions (65%) must be answered correctly. Upon successful completion of the ITIL Foundation Online exam, you will be awarded the globally recognized ITIL 4 Foundation Certificate in IT Service Management.
Your ITIL 4 Foundation Certificate, delivered in electronic format, will be accessible as an E-certificate within 48 hours following the successful examination. It will be accessible in your personal account on the Peoplecert Candidate Portal. The Proctor-Exam Voucher remains valid for 12 months.
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