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You can become an ITIL 4 Professional with
Costs per course (incl. Certificate)
€ 499,00
The price includes the exams package and e-learning. The exam package costs €400, includes exam fee, original e-book as well as digital trainings materials and is a requirement of the accreditation authority PeopleCert. It cannot be cancelled and will be sent to you by email after purchase. The e-learning is priced at 99€. All prices are exclusive of VAT.
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You enroll in the Article26 eLearning for a two-month period, where you’ll experience:
Our “ITIL 4 Foundation Online Basic” training follows a scenario-based approach, offering a comprehensive grasp of the ITIL framework structure. You’ll delve into the fundamentals of Service Management according to ITIL, explore the components of the Service Value System, understand the four dimensions of Service Management, and grasp the concepts of the Service Value Chain and ITIL Management Practices.
The ITIL 4 online training features scenario-based video chapters, providing several hours of immersive learning. Evaluation is conducted through an exam simulator, utilizing sample questions from the ITIL 4 Foundation exam. Achieving ITIL certification through this training opens doors to global recognition and various job opportunities related to IT service management. Supplementary learning materials, including audio files and whitepapers, are also at your disposal.
Upon the completion of the three-month period, your membership concludes automatically.
The online course covers various aspects related to IT Service Management, focusing on improving standardization and consistency in service delivery. It includes modules on practical applications of IT Service Management, the ITIL Service Value System, fundamental concepts, guiding principles, and models of ITIL. The course delves into the operation of IT services and infrastructures, highlighting selected service management practices according to ITIL standards, such as deployment management, incident management, and service level management. Additionally, it outlines ITIL training paths and qualifications, providing preparation for the internationally recognized ITIL Foundation Certificate in IT Service Management examination. Emphasizing ITIL practices, the training showcases how these practices contribute to effective IT operations and service delivery, aligning IT goals with business objectives and creating value within organizations.
The short demo offers a glimpse into the ITIL4 Foundation training through a scenario-based approach. Meet Jake and Henri in their world by clicking the provided link.
The "ITIL Foundation" e-Learning course empowers you to:
This training is suited for professionals of all levels working in the IT sector, as well as anyone looking to gain a foundational understanding of the ITIL framework, such as:
This training is the right one for you if you are
Our target audience also includes:
Emphasizing the role of continual improvement as a core element of the service value system is crucial. It underscores the importance of fostering a culture of continuous improvement within organizations to enhance IT service management processes and outcomes.
The ITIL 4 Foundation Online examination is conducted through the online Proctor exam, scheduled based on an individual appointment:
A set of 40 multiple-choice questions needs to be addressed within a 60-minute timeframe. To successfully pass, a minimum of 26 questions (65%) must be answered correctly. This exam assesses key areas including incident management, reflecting its importance in ITIL modules and certifications. Upon successful completion of the ITIL Foundation Online exam, you will be awarded the globally recognized ITIL 4 Foundation Certificate in IT Service Management.
Your ITIL 4 Foundation Certificate, delivered in electronic format, will be accessible as an E-certificate within 48 hours following the successful examination. It will be accessible in your personal account on the Peoplecert Candidate Portal. The Proctor-Exam Voucher remains valid for 12 months.
Exam Details:
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