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Discover our high quality eLearning
With this eLearning, you will gain the skills and knowledge to master adaptive IT Governance, Strategic Planning, and Continuous Improvement. It focuses on aligning IT services with business goals by applying Governance, Risk, and Compliance (GRC) principles, optimizing value streams, and fostering organizational change.
Quickfacts
92 days licence and approx. 14h to complete
Many exam simulations
Official Certificate from PeopleCert
Provided by ILX
Costs per course (incl. exam voucher)
€ 586,00
The exam package costs 487€ and includes the exam fee, an original e-book, and digital training materials. According to the accrediation body PeopleCert, the package is mandatory, cannot be cancelled, and will be sent via email after purchase. The eLearning costs 99€. All prices are exclusive of VAT.
Drive Continuous Improvement and Measurable Outcomes
This training equips you with actionable methods to identify inefficiencies, implement targeted improvements, and measure progress effectively, ensuring your organization remains agile and competitive. By focusing on continuous improvement, the course teaches you how to optimize workflows, enhance reporting, and implement value-driven strategies that align with organizational goals. Practical tools such as value stream mapping and structured planning techniques are introduced to address challenges like fragmented processes and misaligned priorities. With an emphasis on agile and lean practices, the DPI training empowers you to adapt quickly, foster innovation, and deliver sustainable results that drive measurable business value.
Cultivate an Agile Mindset for Personal and Operational Excellence
The ITIL 4 Specialist CDS eLearning fosters an agile mindset crucial for operational excellence. By applying ITIL principles, you align with industry best practices and enhance your ability to create, deliver, and support services efficiently. This agile approach encourages continuous improvement, enabling swift adaptation to changes and innovative solutions for complex challenges, ensuring your organization remains competitive and responsive.
Build Resilient IT Systems and Deliver long-term Value
With ITIL 4 DPI, you’ll develop the ability to implement strategies that drive sustainable value for your organization. This includes designing robust IT workflows, improving service delivery, and ensuring compliance with industry standards. By mastering the principles of governance, risk, and continuous improvement, you’ll be equipped to solve critical business challenges and deliver measurable outcomes that align with organizational goals
With access to our eLearning platform (LMS), you benefit from fully flexible and self-organized learning, supported by scientifically based concepts that efficiently build your knowledge. Our ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) training offers:
Flexible learning
Tailor your education to your individual preferences with diverse formats and media types, ensuring a personalized learning experience.
Comprehensive Content
This eLearning delivers knowledge through structured modules that focus on value streams, workflow optimization, IT governance, and digital transformation. By breaking down complex concepts into practical methods and workflows, the training ensures participants can effectively create, deliver, and support services while prioritizing customer satisfaction and continuous improvement.
Exam Preparation
Utilize an exam simulator and additional materials like audio files and whitepapers to prepare thoroughly for your ITIL4 Strategist DPI certification.
Governance, Risk, and Compliance (GRC)
Learn how to integrate GRC principles into the Service Value System (SVS), ensuring alignment with organizational goals while managing risks effectively and maintaining compliance.
Continuous Improvement Principles and Methods
Discover actionable methods and guiding principles for fostering a culture of continuous improvement, ensuring your IT services remain agile, efficient, and aligned with business objectives.
Organizational Change Management (OCM)
Understand the key principles and methods for implementing OCM to optimize organizational culture and behavior, ensuring successful adoption of improvements and strategic changes.
Value Stream Mapping and Service Optimization
Learn how to align, plan, and improve service value streams and practices
The ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) training is designed for IT professionals and leaders responsible for aligning IT services with business objectives, driving strategic improvements, and fostering a culture of continuous improvement. It is ideal for individuals looking to enhance their expertise in governance, risk, and compliance (GRC), stakeholder engagement, and organizational change management. This eLearning is particularly beneficial for professionals aiming to optimize IT workflows, improve service value streams, and ensure measurable outcomes through effective planning and reporting. Whether you are leading IT projects, managing service delivery, or driving digital transformation, this course equips you with the tools and techniques to succeed.
Ideal for Professionals in:
The ITIL4 DPI Online examination is conducted through an online Proctor exam by PeopleCert, scheduled based on an individual appointment. Your ITIL4 DPI Certificate, delivered in electronic format, will be accessible as an E-certificate within 48 hours following the successful examination. It will be accessible in your personal account on the Peoplecert Candidate Portal. The Exam Voucher remains valid for 12 months.